Kano-Based Measurement of Customer Expectations in Retail Service Industry Using IT2 DEMATEL-QUALIFLEX


Yüksel S. (Editor)

in: In Handbook of Research on Positive Organizational Behavior for Improved Workplace Performance , hasan dinçer, Editor, ıgı global, İstanbul, pp.349-370, 2020

  • Publication Type: Book Chapter / Chapter Research Book
  • Publication Date: 2020
  • Publisher: ıgı global
  • City: İstanbul
  • Page Numbers: pp.349-370
  • Editors: hasan dinçer, Editor
  • Istanbul Medipol University Affiliated: Yes