S. (Editor) Yüksel, "Kano-Based Measurement of Customer Expectations in Retail Service Industry Using IT2 DEMATEL-QUALIFLEX," In In Handbook of Research on Positive Organizational Behavior for Improved Workplace Performance , İstanbul: ıgı global, 2020, pp.349-370.
Yüksel, S. (Editor) Kano-Based Measurement of Customer Expectations in Retail Service Industry Using IT2 DEMATEL-QUALIFLEX. 2020. In In Handbook of Research on Positive Organizational Behavior for Improved Workplace Performance , ıgı global, İstanbul, 349-370.
Yüksel, S. (Editor), (2020). Kano-Based Measurement of Customer Expectations in Retail Service Industry Using IT2 DEMATEL-QUALIFLEX. In Handbook of Research on Positive Organizational Behavior for Improved Workplace Performance (pp.349-370), İstanbul: ıgı global.
Yüksel, SERHAT. "Kano-Based Measurement of Customer Expectations in Retail Service Industry Using IT2 DEMATEL-QUALIFLEX." In In Handbook of Research on Positive Organizational Behavior for Improved Workplace Performance , 349-370. İstanbul: ıgı global, 2020
Yüksel, SERHAT. "Kano-Based Measurement of Customer Expectations in Retail Service Industry Using IT2 DEMATEL-QUALIFLEX." In Handbook of Research on Positive Organizational Behavior for Improved Workplace Performance , ıgı global, 2020, pp.349-370.
Yüksel, S. (Editor) (2020) "Kano-Based Measurement of Customer Expectations in Retail Service Industry Using IT2 DEMATEL-QUALIFLEX", In Handbook of Research on Positive Organizational Behavior for Improved Workplace Performance . İstanbul: ıgı global.
@bookchapter{bookchapter, author ={SERHAT YÜKSEL}, chaptertitle={Kano-Based Measurement of Customer Expectations in Retail Service Industry Using IT2 DEMATEL-QUALIFLEX}, booktitle={ In Handbook of Research on Positive Organizational Behavior for Improved Workplace Performance }, publisher={ıgı global}, city={İstanbul},year={2020} }