Determination of Burnout and Job Satisfaction Levels in Nurses Working in the Surgical Clinics

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Bağcılar Tıp Bülteni, vol.4, no.2, pp.31-41, 2019 (Peer-Reviewed Journal) identifier


Objective: The aim of this study was to assess the effect of sociodemographic and professional characteristics of nurses working in thesurgical services on their burnout and job satisfaction levels.Method: The study was conducted with 95 nurses, who were voluntary toparticipate in the study, among 104 nurses working in the surgical services(except for outpatient clinics and emergency surgery units). Introductoryinformation form, Maslach Burnout Inventory, and Minnesota SatisfactionQuestionnaire were used in order to collect the data. The statisticalanalysis was performed using frequency and percentage distribution,t-test, one-way analysis of variance, Tukey test, Kruskal-Wallis test, andMann-Whitney U test.Results: It was found that 78.9% of the nurses were female, 28.4% werein the age group of 30-34 years, 38.9% had a bachelor’s degree, 56.8%were single, 46.3% were working in the institution for 0-3 years, 57.9%had no children, 64.2% had an income equal to expenses, and 60% usedpublic transportation. It was observed that the emotional exhaustionand depersonalization subscale scores of the nurses were higher in theage group of 25-29 years than the age group of 20-24 years (p<0.05)and 40 years and over (emotional exhaustion p<0.01; depersonalization,p<0.05). It was determined that the depersonalization subscale scoresof those without children were higher than those having two and morechildren (p<0.05). Personal accomplishment subscale scores of thenurses working for 9-11 years were lower than the other groups. It wasobserved that those having a working year of 1-3 years had higher scoreson extrinsic satisfaction than those having a working year of 4-8 years(p<0.05). All score of nurses who chose the profession due to finding ajob quickly was significantly lower than the other groups (p<0.05). It wasdetermined that intrinsic, extrinsic and general satisfaction of those who had higher income than expenses, extrinsic and general satisfaction ofthose who came with shuttle, and job satisfaction, general satisfactionscore and subscale scores of those having two weeks of annual leavewere higher than those having annual leave of three weeks (p<0.05).Also, the burnout and job satisfactions of the nurses were moderate andthere was a negative correlation between the burnout and job satisfaction(p<0.05).Conclusion: It was observed that nurses which age group of 25-29years, without children, who worked for 9-11 years in the institutionburnout levels were high. At the same time, nurses which with higheconomic status, transporting with shuttle, who used a 2-week annualleave, who did not chose the profession due to finding a job quickly hadhigher job satisfaction. Organizing the regulations that will increase thework motivation of the nurses will reduce the emotional exhaustion anddepersonalization.