Effects of Servant Leadership on Gratitude, Empowerment, Innovativeness and Performance: Turkey Example

Creative Commons License


Journal of Economy Culture and Society, vol.57, no.1, pp.29-52, 2018 (Peer-Reviewed Journal) identifier identifier

  • Publication Type: Article / Article
  • Volume: 57 Issue: 1
  • Publication Date: 2018
  • Doi Number: 10.26650/jecs390903
  • Journal Name: Journal of Economy Culture and Society
  • Journal Indexes: TR DİZİN (ULAKBİM)
  • Page Numbers: pp.29-52
  • Keywords: Servant leadership, gratitude, innovativeness
  • Istanbul Medipol University Affiliated: Yes


nspired by positive organizational scholarship, this study focuses on twoimportant concepts of positive organizational behavior: empowerment andgratitude. The effects of servant leadership style—with its ever-increasingpopularity—were investigated based on these two concepts, under theassumption that having been affected by servant leadership, gratitude andempowerment will enhance the innovative capacity of the individuals onwhom it is tested. The assumption is that this change, in turn, will have apositive effect on the overall performance of the organization. During our fieldsurvey, 527 white-collar workers from Turkey’s Marmara region contributedto the study. Our results suggest that servant leadership has a positive effecton the perceptions of empowerment and gratitude felt by followers, and thatthese feelings in turn affect innovativeness and organizational performance.We thus contribute to the related literature by displaying the positive effectsof innovativeness on organizational performance by supporting the viewthat when firms are more innovative they tend to perform better..