E-Service Quality and E-recovery Service Quality: Effects on Value Perceptions and Loyalty Intentions

ZEHİR C., BAYKAL E.

5th International Conference on Leadership, Technology, Innovation and Business Management, 28 - 30 Ekim 2016

  • Yayın Türü: Bildiri / Tam Metin Bildiri
  • İstanbul Medipol Üniversitesi Adresli: Evet