Akademik Veri Yönetim Sistemi
Manas Journal of Social Studies, cilt.9, sa.4, ss.2459-2474, 2020 (Hakemli Dergi)
Work stress experienced by employees at intense work pressure can both adversely affect employees psychologically and cause organizations to get negative outcomes. Workload of employees does not indicate that they are under stress. It is necessary to be aware that work intensity and stress are different concepts. Employees who experience heavy workload can reflect positively on the organization when they do their jobs happily, willingly and fondly. However, negative effects may occur if employees work under stress. The aim of this study is to investigate the effects of work stress, workload, and psychological empowerment on organizational commitment. The sample mass of the study consists of 344 white-collar employees in cargo firms in the service sector. After analyzing factor and reliability of the findings by using IBM SPSS 25 and AMOS programs, hypotheses were tested with regression analyzes and the results were evaluated. In addition, Hayes process and sobel test were used to analyze the mediator variable effect. As a result of the analysis, it is concluded that organizational commitment is positively affected when psychological empowerment is applied to employees.