Examination of the Effects of Psychological Violence Perception on Service Workers


Doğuş Üniversitesi Dergisi, vol.21, no.2, pp.157-172, 2020 (Peer-Reviewed Journal) identifier

  • Publication Type: Article / Article
  • Volume: 21 Issue: 2
  • Publication Date: 2020
  • Journal Name: Doğuş Üniversitesi Dergisi
  • Journal Indexes: TR DİZİN (ULAKBİM)
  • Page Numbers: pp.157-172
  • Istanbul Medipol University Affiliated: Yes


In cases of mobbing, individuals who lose control, feel themselvesunder pressure while performing their duties and work hard. This also destroysemployees' passion for their jobs. In organizations where there is no perception ofpsychological violence, employees' passion for their work both eliminates theintention to leave and increases their creative performance. Within the scope of theresearch model, data were collected from 321 employees operating in the servicesector and the relationships and effects between psychological violence perception,Work Engagement, intention to leave and creativity performance were analyzed inSPSS 25 and AMOS programs.