Investigaton of relationship between workload perception and burnout levels of employees at nursing homes and elderly rehabilitation centers


AZİZOĞLU F., HAYRAN O., TERZİ B.

Adıyaman Üniversitesi Sağlık Bilimleri Dergisi, vol.8, no.3, pp.221-239, 2022 (Peer-Reviewed Journal) identifier

Abstract

Aim: To identify the relationship between workload perception and burnout levels of employees at nursing homes and elderly rehabilitation centers. Materials and Methods: This cross-sectional study was conducted at private and public nursing homes and elderly rehabilitation centers in Istanbul. An Information Form that questioned demographic characteristics, the Individual Workload Perception Scale and Maslach Burnout Inventory were used to collect data on the employees (n=777) that provided elderly care at these facilities. Results: Averages total scores of the emotional exhaustion, depersonalization, personal accomplishment sub-dimensions of the Maslach Burnout Inventory and the average total score of the overall scale were calculated as 23.34±7.35, 9.87±4.56, 17.22±5.47, and 50.44±13.77, respectively. Individual workload perception had statistically significant relationships with emotional exhaustion, depersonalization, and personal accomplishment (F=39.273, p=0.001; F=23.894, p=0.001; F=33.971; p=0.001). Conclusion: A significant relationship was observed between the increase in manager support, coworker support, unit support, and the decrease in the total burnout level.